Terms and Conditions

Terms & Conditions

Appointment Deposits:

We require 50% deposit of all treatments in advance when booking effective August 2024 for both phone bookings and online bookings.

Our above strict cancellation policy is in place and the deposit will be withheld if you cancel within the cancellation period.

No-show appointments will be charged in full for all treatments booked.

Appointment Time

If you are late or haven’t filled in the consultation form that was emailed prior to your appointment, any lost time will be deducted from your treatment.

 Cancellation policy:
With all booking cancellations / rescheduling, to avoid losing your deposit, Monica Tolan The Skin Experts must be notified 24 hours in advance of the booking date and time. For the month of December, we do require 48 hours’ notice. We are closed Sundays & Bank Holiday Mondays so your cancellation must be made on the prior working day. 

No Show appointments will be charged in full.

If you are on a course of treatments & cancel within the 24-hour period or do not show up for your appointment you will lose that treatment from your course or charged in full for the Treatment.

Gift Vouchers:

Gift vouchers issued in Ireland are valid for 5 years with the exception of some limited Special Offer Vouchers which may have an earlier expiry date due to promotional price / promotional Service. 

UK issued vouchers are valid for 1 year.

We are not liable for Lost Vouchers.

 Special Offers / Discounts / Reward Points:

Cannot be used in conjunction with any other offer.

 Courses:

Laser Hair Removal Courses have an expiry date of 18 months from date of issue.

Get Cute Courses have an expiry of 6 months

All other Courses have an expiry of 12 months.